Xfinity internet customer service. Contact Customer Service at (800) 391-3000.

Xfinity internet customer service. for 100 Mbps; $45/mo.

Xfinity internet customer service It’s worth noting there is a $20 price increase in the second year, but this is fairly common in the industry. The Connect plan starts at $35 per month for a 150Mbps download speed, with prices varying based on your location. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. As good as the tv service and internet is, I'll definately be cutting the cord very soon. Oct 31, 2020 · Comcast has the worst customer service I have ever experienced. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Additionally, Xfinity customers can bundle internet and mobile plans or internet and TV service for added convenience and savings. Sep 26, 2023 · We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. Mar 26, 2025 · Value-wise, Xfinity internet is worth the money. This number is available 24/7, ensuring that you can get assistance whenever you need it. I don't need to pay to get frustrated. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. Xfinity also offers a prepaid internet plan, but it’s slow, pricey, and requires a modem purchase—not a great deal. With Xfinity, I'm now receiving consistent download speeds of 980-995 and consistent upload speeds of 983-985. Apr 8, 2025 · Xfinity’s cheapest internet plan is the Connect plan. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. Text 266-278 to chat with Xfinity Assistant. Like with typical prepaid services, you’ll pay to reload your Xfinity prepaid internet access for as long as you want internet service. Nov 26, 2024 · Call the Main Customer Service Number. If you’re looking for fast internet speeds at a good price, Xfinity is hard to beat. Zero service, no accountability, a monopoly that blocks competition in the area. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. Xfinity doens’t require a contract for most plans, so it’s a good month-to-month option. Find a store. An official employee, such as myself or whoever is first available, will Jun 27, 2023 · You can also contact customer service through the app’s messaging feature. They are there to help you with all your Prepaid Internet concerns! And let us know if that helps :) Mar 26, 2025 · Canceling your Xfinity service over the phone. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. views Dec 9, 2021 · @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. In some areas, it’s the only cable TV and internet service you can get. You can visit a local Xfinity Store to cancel your Xfinity service in person. 6. That’s not necessarily a bad thing, as Xfinity’s new customers can choose from several excellent and relatively inexpensive plans and packages (and, let’s be honest, a few strikingly pricey ones). I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to Find various ways to contact Xfinity customer service and get real-time assistance with your billing inquiries, service upgrades, equipment and subscriptions. 00–$45. You can call 1-800-COMCAST (1-800-266-2278) and follow the automated prompts to speak with a customer service representative. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Ranked #1 by J. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. From the More tab in the Xfinity Home app, click Chat with an Agent. D. Discover how to manage your services, update passwords, pay your bill, view statements, and more. 150 Mbps should be sufficient for small to medium-sized households that watch some Netflix and browse the internet regularly. That's $480 in savings on your 3 days ago · Xfinity Internet service scored a 3. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Easily activate your services and connect in your new home on the day of your move with the Xfinity app. Apr 7, 2022 · Are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet within the last 90 days. 95/mo. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. Xfinity For full functionality of this site it is necessary to enable JavaScript. Visit your TX Xfinity Store by Comcast Branded Partner at 2719 61st Street. 34. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. st/35Dr7MH. See the latest posts and responses from official employees and other customers on the Xfinity Forums. Save on high speed internet, mobile phone plans and cable TV services with Xfinity. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. among others; Have not had Xfinity internet within the last 90 days; Have no outstanding debt on any Comcast account that is less than one year old Jan 2, 2025 · The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). Customer service. Feb 12, 2025 · Our contact number is 1-800-COMCAST (1-800-266-2278), but we would be happy to work with you on this issue right here! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. I would like to take a closer look at your modem issues and see what we can do to get this corrected. You may use our Xfinity Assistant here to chat with a live agent 24/7. 1. It ranks above average on customer surveys (4). Here are the detailed steps to direct message us: • Click "Sign In" if necessary Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. The rating indicates that most customers are generally dissatisfied. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. May 31, 2024 · Customer service is a great reason for leaving xfinity. Mar 7, 2025 · Xfinity internet and TV service covers 35 states and Washington, D. Buy one line of unlimited talk, text, and data from Xfinity Mobile and get a second completely free—only available to Xfinity internet customers. That being said, its ratings were above average in every other region in the country: the North Central region, the South, and the West. On the other hand, Xfinity internet has a spotty customer service track record. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Customer support & care: (800) 741-4141 Mar 4, 2021 · If you’re considering a TV service, and have Xfinity internet available, look no further than the X1 bundle. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Feb 26, 2024 · In 2010, Comcast introduced Xfinity, the brand name for its internet, TV, phone and home security service. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan 3 days ago · Xfinity internet customers can take advantage of exclusive deals when you switch your cell phone plan to Xfinity Mobile and bundle your mobile and internet service. for 100 Mbps; $45/mo. If you believe you or someone you know has fallen victim of an online security issue, here's how to report it. Act quickly to secure these Xfinity new customer offers. Xfinity is available almost everywhere in the US. You may have to enter a lot of personal information to get connected, including your ZIP code. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). To confirm if you’re in an Xfinity service area, check the Xfinity internet coverage map above, talk to Xfinity customer service, or verify Xfinity availability by zip code above. Contact Customer Service at (800) 391-3000. Feb 25, 2025 · Live in an area where Xfinity internet service is available; Qualify for programs such as: National School Lunch Program; Housing assistance; Medicaid; SNAP. You can cancel your Xfinity service by visiting a local Xfinity store 4 days ago · Xfinity Mobile is limited to Xfinity internet customers only, but prices start at $20/mo. Refresh. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Online Chat Support After years of slow to nonexistent internet service via hotspots and satellite, Xfinity arrived in our neighborhood with fiber optic gig-speed hardwired internet directly to our house from the street. Learn how to make a Prepaid refill payment on xfinityprepaid. With the cable company Comcast, you can speak with a live rep by failing to properly complete the automated menu prompts three times. Pay your Xfinity bill anytime, on any device. . 4 days ago · Xfinity’s 150 Mbps internet plan is Xfinity’s slowest standard internet plan since Xfinity retired its 25 Mbps plan and upgraded its 75 Mbps plans to 150 Mbps. Seasonal Xfinity internet access (3–5 Mbps): $29. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a representative who can help address your concerns. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Description For svp-contact-form. 0 Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. Try refreshing the page. Talk to Our Experts for the Best TV and Internet Deals! Get in touch with Comcast Business. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer Discover how to optimize your Internet speed and troubleshoot connectivity issues. Apr 8, 2025 · Guterriez, the customer in Albuquerque, tries to renegotiate her contract every year, but customer service never offers her a deal—which she suspects has to do with the fact that Xfinity is the only high-speed internet provider available in the suburban development where she lives. Xfinity is popular for Home Services, Internet Service Providers, Professional Services. Get status information for devices & tips on troubleshooting. In our customer satisfaction survey, Xfinity customers appreciated the speed and reliability of their service. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. 2 days ago · I was an Xfinity internet customer for seven years in Salt Lake City, and overall, it got the job done. You’ll see current and past bills here, and can set up autopay for your convenience. Learn how to determine Xfinity service availability at your address. lbcrhc xanmiy txjeix yxnglfyh qej ewsdy vhzpyb sjpuf rkcsf rqf gfyu uzpr vnoozg qskjho cjao