How to forecast fte , 40 hours per week). Feb 14, 2018 · Hi Everyone. It helps employers forecast workforce needs for hiring employees , and it’s a metric you might need for things like tax credits and compliance with the Affordable Healthcare Act. A common mistake in calculating shrinkage is to take the 100 and multiply by 130% to get the total required. Whether it’s body leasing, consultancy services, or dedicated teams, using FTE to plan and forecast resource availability gives you an advantage. Of course the % can be changed based on what you think is acceptable for new requirement or based off of existing work. It would be great if someone could help with what other best practices in the industry are? Also, are there any tools available to help with more accurate forecasting? We are trying to improve the accuracy of FTE forecasts at our call center, as a way to lower our cost/booking. May 20, 2024 · FTE (Full-Time Equivalent): Represents the total number of hours worked by all employees, converted into the equivalent of full-time employees based on standard hours (e. Apply the business growth ratio to the direct FTE to calculate the traditional headcount. This value provides the size of the gap between the Forecasted FTE vs. Step 2: Calculate full-time equivalents (FTEs) The staffing requirements we determined in part 1 of this series (based on workload and service level) are counted in FTE. FTE plays a pivotal role in budgeting and forecasting processes: Budget Accuracy: FTE data enables financial managers to allocate funds accurately for staffing needs. Feb 18, 2019 · Daher sollte auch die Berechnung des verfügbaren Personals, die wir gerade durchführen, auf FTE basieren, um beides später miteinander vergleichen zu können. Full-Time Equivalent (FTE) Headcount FTE vs. By calculating the total FTE required for a project, businesses can ensure they have adequate staff to complete the project on time and within budget. This will give the number of required Full Time Equivalent (FTE) the hours required to achieve the targets. 3. When estimating labor and overtime costs, you can use FTE figures to determine if you can afford a new hire. FTE tracking involves setting the spreadsheet to calculate averages based on an 8 hour work Oct 23, 2023 · Final Thoughts. If you want to save time, why not use our free full time equivalent calculator template for excel to easily work out your company’s FTE. Here is an example of how you would work out the required FTE using an Erlang Calculator. BTE>BTT>DS>Driving (2 weeks)+Risk forecast>FTE>FTT>Driving Test. 2 Financial FTE, then she may be May 6, 2016 · With my inputs complete, my headcount model will forecast my monthly wages, physical headcount, FTE’s (full-time equivalent), and medical expenses. a. Someone will leave the company. By aligning budgets with FTE requirements, organizations can prevent overspending or unexpected labor shortages. I need to get rid of data dynamically so I can develop a line graph. The forecasting spreadsheet just works out the monthly predicted call volumes. One of the most valuable tools in this endeavor is Full Time Equivalent (FTE) analysis, which provides a standardized way to measure employee workload and resource allocation. Enter an average equal to your time scale interval. See full list on float. g. 9%, which is then applied to the forecast for the year 2021. Bookings per FTE. I’m including occupancy in Forecasted FTE required, to account for a call centre environment in which its not realistic that an agent can handle calls back to back. Firstly, you will need to know the size of your customer base, the number of days your contact centre is open in a year and to make an estimation of the average number of times a customer will call each year. By taking the weekly hours worked by both full-time and part-time employees and dividing by the standard full-time hours (typically 40 hours), the calculator reveals the cumulative FTE, giving you a single Apr 12, 2023 · Using this value, you can forecast how much work a part-time member of staff can be expected to perform compared to a full-time equivalent employee. Backoffice FTE Calculation Can someone help me to calculate FTE for a Backoffice process which manages Service Requests for a telecom process. Nov 14, 2020 · Your ultimate goal is to forecast the number of full-time equivalent agents (FTEs) your contact centre needs, so that you can roster staff on a daily basis. Sep 14, 2021 · Or, if the project is on a tight schedule, it might be best to use highly paid, highly efficient workers to get the job done. How to cramp lessons to reduce the number of trips to driving school. Headcount . com 1 / 7 list of all the resources This list can also help in forecasting the required workforce and needed recruitment of the company' FTE Calculation for Chat. Forecasting Man-hours can show P6 Users how many hours a particular activity may need to complete it. Evaluate the cost by department, analyze the fully burdened cost and assess the average cost per employee. Unless, of course, you like to work your people at, say, 120% FTE. Nov 18, 2024 · This article provides a comprehensive guide on calculating Full-Time Equivalent (FTE) requirements based on workload volume. Jan 15, 2025 · For example, if your organization uses the standard 40-hour workweek, an employee working 40 hours each week would count as an FTE value of 1. Define your team by department / skill and their availability per month. There is no relationship between the forecast done by districts and the forecast used for the governor’s budget. Calculating FTE can be a complex process, especially when dealing with multiple departments or projects. Either way, the PM must understand all that will go into the project before they start resource forecasting. Key Elements of a Successful Workforce Forecast. Jun 12, 2024 · Integrating Full-Time Equivalent (FTE) data into budget forecasting tools is a critical step in enhancing the accuracy and reliability of financial projections. 0 Financial FTE. Apr 4, 2016 · With my inputs complete, my headcount model will forecast my monthly wages, physical headcount, FTE’s (full-time equivalent), and medical expenses. At the very bottom of the model, I have a total row and use the SUMIF Excel function to sum these outputs by department. Perfect for managers and team leaders seeking to optimize their staffing strategies! Dec 19, 2012 · From this point, it is a similar exercise as with inbound contact centers where the average handle time is then applied to the number of required contacts and RPCs. Primavera P6 allows users to forecast man-hours and track FTE (full-time equivalent) in the Resource Assignment Window and Resource Usage Profile. Define your projects / jobs Full-Time Equivalent (FTE) is a metric used to quantify the total number of employees in an organization, considering both full-time and part-time workers. 8 Contracted FTE (four day week) who worked an additional day each week, would be recorded as a 1. t is located on B7. FTE’s are determined by how many days in the month the employee worked. Each line shows the number of hours the individual is expected to work on a particular project within a given week. Looking for ideas on how you do this in your shops, specifically: - Do you use any planning software besides Excel to accomplish this? - How do you incorporate salary ranges and expected start dates into your forecasts? In this, a 0. Note the FTE forecast for the governor’s budget is not in the timeline. Assuming that every employee works 8 hours a day, 5 days a week, for 52 weeks a year, the total comes to 2,080 hours a year, which is considered to be the industry standard for annual FTE. By following the steps to calculate FTE effectively, businesses can better understand resource capacity, enhance productivity, minimize overheads, and Mar 9, 2025 · What Is Full-Time Equivalent (FTE)? Your full-time equivalent (FTE) is the hypothetical number of full-time employees who’d be working all the hours your team works. Employers can use FTE to evaluate their hiring capacity and current payroll, as well as for reporting purposes related to labor laws and employee benefit programs. It aids in: Forecasting Hiring Needs: By analyzing changes in FTE numbers over time, HR managers can predict future hiring requirements. The key difference is that FTE refers to the number of full-time hours being worked, while headcount is the number of employees in an organization. Sep 26, 2023 · As an HR professional, you know that FTE (full-time equivalent) is an important metric for managing your workforce and forecasting budgets. 50 is calculated as Calculating required staffing is a vital part of the workforce management (WFM) process. Jan 28, 2025 · Full-time equivalent (FTE) is a crucial metric for software and IT companies that assign specialists to clients on a full-time basis. Individual KPI Trend Views In this way you could try to forecast a few years. To keep things simple, any time I use FTE, I’ll assume a 40-hour work week. It’s the link between forecasting contact volumes and building schedules that match the supply of agents with customer demand in a contact center. Full-Time Equivalent (FTE) is a crucial metric used in many organizations to determine the number of full-time employees working in a particular department or project. Modeling the inbound call activity. Unlike headcount, which merely counts the total number of employees, FTE offers a more precise representation of the workforce, weighting each employee by the number of hour they actually You need to test your forecasting model to see if it provides accurate results, before you start using it in the contact centre. Number of FTE, relevant skills, and existing projects. When the March is completed, I don Nov 23, 2023 · FTE in Budgeting and Forecasting. But it varies based on location and The FTE Calculator converts all employee work hours into an FTE value to show the total full-time equivalent staffing for your organization. FTE is also a critical metric in project management. Oct 29, 2015 · Looking to revamp how we plan and forecast our FTE headcount. Individuals with strong forecasting abilities can analyze information to anticipate potential outcomes in various contexts, such as finances, weather, or market trends. Let’s say two employees each work 20 hours per week. Required FTE. FTE is a method of calculation to use when you want to accurately forecast specific needs of your business. With no long-standing processes for forecasting and planning on live chat, organizations are trying many different methods for doing so, which have unfortunately led to many mistakes being made. Oct 9, 2024 · A Full-Time Equivalent (FTE) is a measure that helps organizations assess the workload of their employees in relation to full-time hours. Forecast expected workload. Develop forecasting models that captures the dynamics of Amazon Logistics and various last mile logistics services/products; Address forecast variances on a day to day basis and revise forecasting guidance based on the changes in input parameters; Own forecasting of key Sales and Business Operations drivers for Model 3 For more on forecasting with little data, read our article: How to Forecast With Minimal Data. Step Five: Review detailed departmental data, including month-by-month breakdowns and headcount. Measures of accuracy have to be put in perspective. In my experience, considering those multiple touches as a single piece of work is simpler and makes for easier forecasting, but that is in an environment where turnaround expectations are on the order of days. Also here is an Excel based one – I’ve entered in the figures you provided and for these requirements, you would need an FTE of 474. Intraday staff planning in Excel For detailed day-to-day operations, intraday planning is pivotal: FTE and Project Management. Understanding and utilizing Full-Time Equivalent (FTE) is a powerful tool for accurate budgeting and forecasting, crucial for a company's relevance and competitiveness in the fast-changing business landscape. I then divide this … Continue reading "Forecasting Agent FTEs" Jan 31, 2025 · Since the growth rate was 4% in 2019 and 3. It also makes settling easier for your clients. By translating employee hours into a standardized metric, FTE provides a clear picture of labor costs, which is a substantial component of any budget. There is no resource forecasting without team members. Have a read of our FAQs- Call Forecasting with Spreadsheets article, for the answers to 17 common questions with forecasting with spreadsheets. How Can I Work Out My FTE Requirements? I need assistance regarding working out my FTE Total workload would come out the same in either case, and give the same FTE requirement. Final Theory Practice . Using this Forecast for Staffing Forecasts. The forecasting for future month should be: Previous total + New joiner that month - New leaver that month. Someone will work the wrong Nov 26, 2019 · Forecasting is a skill that involves predicting future events or trends based on past and current data. Details: Monthly Volume – 50000 TAT – 100% closure in 24 hours AHT – 12-15 mins Thanks in [&hellip. Therefore, the calculation of available staff should also be based on FTE. For the Determine the departments with direct FTE. But what exactly does FTE mean, how is it calculated, and why does it matter? This article will demystify FTEs so you can leverage this metric strategically. Determining workload: Computing the FTE can help your company decide how many full time and part time employees you need to hire. You’ll see that fields that had 8h per day is now replaced by 1, which denotes a full-time equivalent, or one work unit. Mar 19, 2025 · How FTE data influences hiring strategies and decisions. Es gibt mehrere Möglichkeiten, Teilzeitbeschäftigte in der Einheit FTE zu berücksichtigen: 1. When calculating actual FTE required, historically the model has utilised actual occupancy in the calculation of FTE required. This period is typically one week. Dec 5, 2018 · Figuring out how we capture and model all of these data to forecast our service levels and determine our true FTE requirements – otherwise known as Capacity Planning (CP) – that’s my passion. Aug 17, 2016 · With my inputs complete, my headcount model will forecast my monthly wages, physical headcount, FTE’s (full-time equivalent), and medical expenses. 0. Oct 15, 2024 · Full-Time Equivalent (FTE) is a tool to use when calculating the costs of a project or forecasting employee hours and salaries. 0 or one full-time employee. The document discusses how to forecast man-hours and track full-time equivalents (FTEs) in Oracle Primavera P6. Aug 20, 2019 · Forecasting for phone channels is only part of our challenge as planners these days. To do this, we'll walk you through a simple scenario case. If there is a significant difference between the expected performance and actual results, it may be a good reason to schedule a staff appraisal . Who’s doing what when and are they over booked? This is an all too common question that Project Online can help you see your utilization and plan resources Our AHT went up 5% that week, our first level resolution went down by 8%, and volume forecast increased. How Jul 19, 2024 · Incorporating Full Time Equivalent (FTE) analysis into budgeting and financial forecasting can significantly enhance an organization’s ability to plan for the future. 04. To test the accuracy of your forecasting model, make a forecast for a certain time in the past and measure forecast accuracy. With thanks to Jonty. In this blog post, we talk about things to consider when forecasting for live-chat in your contact center. Forecast Average Speed of Answer. Aug 31, 2023 · I'm looking to Forecast the number of Full Time Equivalent (FTE) of work given a list of Project Data: Start Date, End Date and Total Project Hours. FTE or full-time equivalent helps companies to know the exact number of hours an employee needs to work. The calculator uses the following input parameters: Type of dialing method. But to do this, you need to estimate how many calls you’re going to receive (or make) on a daily and hourly basis. Below, we will attempt to provide you with a basic high level This statement is true because the Remaining Early Units Total is showing a FTE value of 1. FTE’s are determined by how many days in the May 20, 2023 · FTE stands for Full-Time Equivalent and is typically used to quantify the size of any workforce. As soon as you publish the forecast, you will have exceptions that hurt the business, but may have nothing to do with forecast accuracy at all. If you have 200 calls per hour, then enter the number of incoming contacts as 200 and the period is 60 minutes. For example, a budget cost element line from January 1, 2017, to June 30, 2017, that has an annual amount of 100,000 and an FTE value of 0. 46 FTE would be required to handle 4000 calls at 12 min each, with a 7% shrink and 73% productivity. How do I calculate the FTE if I only answer 95% of calls? Question asked by Floyd. I believe I need to: Calculate the working days between Start Date and End Date; Distribute the hours per month by on the # of working each month Jun 14, 2000 · Can anyone provide advice on how to forecast call center agent Full Time Equivalents (FTEs), for the purpose of estimating total annual agent salary expense? One method I’m using is to compute the annual amount of agent work, based on annual call volumes, average talk time, and after call work time. As per my understanding, if we have Occupancy and SL; it would further help in accuracy of the outcome. This will give you an idea of how well it will work in your contact centre environment. Your salary costs for next year should be (# of FTE next year X average salary per FTE current year X (1 + salary increase). Full-time equivalent (FTE) is a key metric for any software or IT company that assigns its specialists to clients on a full-time basis. Conclusion. Either way, a single person can only work up to one FTE per day. Sep 16, 2024 · In today’s dynamic business landscape, the full-time equivalent (FTE) model is crucial in optimizing workforce management, enabling accurate resource forecasting, and maintaining cost control. Jul 19, 2018 · This is the foundation for your staffing forecast. In short, they were adding the shrinkage to the workload FTE using the formula FTE*(1+% fraction) which left us with a ‘supposed’ required FTE but after further investigation we found when subtracting the shrinkage from this required FTE (assuming your forecast ended up being your actual) you were left with a number lower than forecast Mar 9, 2021 · Alternatively, you can provide us with logic so we can have fun developing an algorithm for use in assigning people automatically. FTE data influences hiring strategies by highlighting trends and needs within the organization. It’s important to remember that 100 FTE is what you have to have left after the shrinkage is substracted. Both the types shows different way of Outbound calculation which is completely dependant on how the process is designed. 0 Contracted FTE is routinely a 1. Was ist & was bedeutet Forecast Einfache Erklärung! Für Studenten, Schüler, Azubis! 100% kostenlos: Übungsfragen ️ Beispiele ️ Grafiken Lernen mit Erfolg. I'm a newbie and want to try few answers in this forum. Feb 27, 2017 · The forecast, which is your expectation of volume or FTE, is just the starting point. Combines subjective insights with quantitative data to create a comprehensive view of future trends and market dynamics. Demonstration. Say you have 2 employees: a full-timer working 30 hours a week and a part-timer working 15 hours a week. 0 FTE. ; The number of agents, noted m is known. The logic behind FTE is that people perform work, and that work is best measured by time. Service Level Time Will Increase to Hours Mar 9, 2023 · Final finance FTE = Total Part-Time Employee Hours + Total Hours for All Full-Time Workers / Calculation Period (8 for daily FTE, 173. 5 FTE). I am tired of using the Excel sheet. This method is also helpful to identify the cost of completing a project, configuring the ideal number of employees required for the project delivery and deciding the timeframe for projects. How do I calculate the FTE requirements for chat? I have 777 forecasted chats in a day with AHT of 312 seconds and concurrency is 3. Sep 6, 2023 · The result is the full-time equivalent of 9. Thanks in advance! Sandy forecast requirements accurately? What adjustments to the budget would we have made? Could we have better predicted outcomes? What can we learn this time around? This important first step includes some scientific analysis, but is largely based on business decisions. Under Full-Time Equivalents, view the updated values of all FTEs, and all FTEs that are needed (according to the current forecast and defined service level Set percentage of interactions in WFM that are handled in a defined unit of time. Jira Epic For Effort Estimates in Hours and in FTE. You'll discover practical tips, advanced techniques, and common pitfalls to avoid, along with troubleshooting advice to enhance your efficiency in workforce planning. 8% in 2020, the simplest approach would be to create the forecast using the average growth rate. Based on the type of dialer used, the Non-Successful AHT reduces, decreasing the overall FTE required. It explains that man-hour forecasting is done in the Resource Assignment window and Resource Usage Profile by adding the "Remaining Early Units" and "Cumulative Remaining Early Units" fields. 5 FTE (20 hours / 40 hours = 0. Mar 12, 2022 · Hi : My data source below is from Analysis Services (Multidimensional). Bookings forecast/ Avg. 04 full-time employees per year. Divide 4800/305. Most professionals these days will argue that FTE is the most accurate measure of workforce size, as it is driven by the actual output of people, not just the If you cannot use any of the options listed above, you should make an estimate by following the procedure below. 33 for monthly or 2080 for annual FTE) For example, for daily FTE, your calculation would look like this: Total PT hours + Total FT Hours / 8 = Daily FTE . FTE (full-time equivalent) and headcount are both methods used to count members within an organization. The FTE estimate is calculated based on the start date, the end date, the original estimate and default Workload Scheme in the Workload Scheme settings. Forecasting Software Familiar with various forecasting software tools, such as SAP IBP, Oracle Demantra, and Tableau. In the Team Planning View, the teams' estimate efforts can be shown in hours and in FTE units. 2. For example, if a full-time employee is expected to work 40 hours per week and 20 hours of work are already assigned to them, their remaining capacity is 0. Use one salary increase rate across the board to calculate the salary costs for next year. For example, if a 1. Mar 25, 2025 · FTE stands for full-time equivalent, and it measures how many total full-time employees or part-time employees add up to full-time employees your company employs. Jul 12, 2020 · In the attachment, there are two types of FTE Calculations with 4 models for each types. Full-Time Equivalent (FTE) is an essential tool for businesses of all sizes. Aug 14, 2023 · For example, if you require 20 FTE on a Monday and want a 10% buffer, you would staff 22 to help absorb the unexpected. 3. The Green Columns below are what would be the inputs. Project managers and budget analysts use FTE (Full-Time Equivalent) to convert part-time employee hours into full-time numbers. View the FTE summary by department, including graphs to identify trends in hiring and departmental growth or shrinkage. For example, if you are showing your time scale in Month/Week and you are working 5 – 8s, divide the total by 40. You have to know exactly how many headcount and FTE (full-time equivalents) you have. As you can guess from the tips above, reconciling headcount is the first step in the process. FTE, a unit that indicates the workload of an employed person in a way that makes workloads comparable across various contexts, serves as a cornerstone for budget planning, especially in labor-intensive industries. So if I look on the September data my line items (FTE, Start Date, Leave Date) are totally blank. This metric is also used to determine what the full-time equivalent would be of your part-time staff. It is based on an Education Estimating Conference that meets in December. Whether through body leasing, consultancy services, or dedicated teams, leveraging FTE for resource planning and forecasting offers a competitive edge while simplifying client settlements. With the explosion of other entry points into your contact center, it’s important to be able to develop forecasts for other types of channels as well. Our FTE recommendation went up by 4 for all weeks. Although they work part-time hours, their combined hours are 40 for 1. It’s common when budgeting or managing personn May 15, 2018 · Contact Center agent requirement forecasting is a difficult, often complex process that service organizations regularly struggle with. Forecasting Call Volumes and AHT Any one can help me with forecasting tools for forecasting call volumes and AHT. October 12th, 2018 - Once all of the resources will be aggregated this will result in the required FTE Full Time Equivalent sea. ). The planned effort varies from week to week, depending on the stage of the project and the type of work scheduled for that week. The current version provides two types of dialing methods: progressive and predictive. Question asked by V. Question asked by mitesh Workforce Management (WFM) Solution It sounds like you need [&hellip. Du stufst alle Teilzeitbeschäftigten als 0,5 FTE ein Dies ist die einfachste Methode. How To Calculate FTE Requirement💥| Full Time Equivalent | WFM Interview Question | Call CenterThis video talks about simple calculation of FTE calculation w Jul 19, 2024 · Efficient workforce planning is crucial for any organization aiming to maximize productivity and manage costs effectively. It lets the P6 User know the cost of the resources and how many man-hours are needed to complete a task. Forecasting man-hours is important to any project schedule. The principles of time-series forecasting (based Aug 10, 2023 · Since the growth rate was 4% in 2019 and 3. goodecompany. Aug 10, 2023 · Full-time equivalent is a ratio of the number of hours worked relative to the typical hours a full-time employee works. In this example, the average is 3. For example, when I did reporting for February (last completed month). Watch these steps in action. Nov 9, 2024 · Qualitative Forecasting Adept at qualitative forecasting methods, such as expert judgment and focus groups. Aug 15, 2018 · In this final article of the Forecasting Fundamentals series, we’ll cover techniques for efficiently aligning staff to demand and look at how to determine the best method to cover staffing needs. If you take 100 x 130%, you get 130 FTE. Use the Multi-channel Or Erlang Calculator How To Use This Erlang Calculator. Learn how to build a resource planning template in excel. There are two important visual indications to help you understand the FTE Differential statistic on the calendar: Value in the cell for each time interval: This value is the FTE Differential (Forecasted FTE -- Required FTE), and can be positive or negative. I currently have a headcount of 111 and I am looking to reduce it to 64, how can I forecast for the ASA to see how much it will increase? The abandon rate is 5% and AHT Target 480, ASA Target is 30. First, you need to define the duration of your forecast. Day 1. I get some unwanted data in the FTE forecast column. Jul 24, 2023 · FTE represents the number of hours for one full-time employee during a specific period. 14 = 157 FTE / 5 days a week = 31. I'm trying to find the formulae that are used to calculate Required FTE with forecasted volume, AHT and Shrinkage. Effect of Changes in Employee Hours on FTE: Mar 8, 2023 · The amount is then factored by the number of days in the element’s date range (start date to end date) and also by the Full-time equivalent (FTE) value for the forecast position. With 14 employees, 7 of which are full-time and 7 part-time, the staffing capacity is 9. I think I am drawn to this discipline because is has proven to be so difficult for the WFM industry to figure out. Dec 6, 2024 · The full time equivalent figure helps establish a timeline that can estimate labor costs, forecast revenues, and even predict profits per employee. It helps employers forecast workforce needs for hiring employees, and it’s a metric you might need for things like tax credits and compliance with the Affordable Healthcare Act. In the FTE Required Calculations, I have divided the workload by 8, considering it to be shift length for a day. What’s the difference between full-time equivalent and headcount? What is the Full-Time Equivalent? Definition, Formula, Examples, and Calculation. Forecast FTE is informed by Financial FTE, whereby the trends in actual paid hours are used to forecast the coming FTE levels. The inbound call activity can be modeled with a few variables: The average call duration noted t is known. Jul 14, 2022 · FTE Required & Capacity. The standard calculation method for FTEs typically involves summing the total number of hours worked by all employees and dividing that figure by the number of hours considered full-time in a specific period. Now, we use goal forecasting Our different customers all sat down with us, determined what they WANT to hit for SL, and we use long-term forecasting to help plan hiring to hit those goals. Forecasting Man-hours and FTE tracking can be beneficial throughout the project life cycle. Jun 13, 2019 · The requirement for 100 FTE at a 30% shrinkage is 143. com Feb 20, 2024 · FTE, an abbreviation for “full time equivalent”, counts the approximate number of full-time employees employed by a specific company, but with the inclusion of part-time employees. Let’s consider an example. It shows how staffing over/unders affects service outcomes and allows the user to see where excess resources could be shifted to cover peak demands. FTE’s are determined by how many days in the Jul 11, 2020 · Once we have both the workload, we sum it up and calculate the FTE required. Full Time Equivalent Calculator. This view allows the user to compare any combination of FTE requirements or capacity, for forecast or actual results. In Summary. nyscmx hemnri zexc ghelo lrlklw ljnis fxib lswa pxigq zeu gftrfvo nxwhse aqxy bkqk kgnx