If i pause a device on xfinity wifi will they know.

• If i pause a device on xfinity wifi will they know I just assume there are constant attempts from bots and scammers to hack into security devices. i also have led light connected to WiFi the available to turn on via bluetooth but in the first four months I’ve had no issues for everything being connected. Nothing works. Just not anything else, especially Learn more about resuming service to a suspended line. He would have get a mac from one of the allowed devices and if that device is on it would cause problems and wouldn't work very well. Select the device from the list, then select Device Details to see the manufacturer. But my xfinity advance security showed nothing about an suspicious activity. A Comcast Flex Box seems to be a different device object. Jan 20, 2025 · How to Pause WiFi on Xfinity Pausing your Xfinity WiFi is a straightforward process that can be done using the Xfinity Internet app, xFi Gateway web interface, or xFi Mobile app. I have had so much trouble with this and it's so frustrating because the xfinity assistant doesn't ask the right questions for this situation and gets me nowhere. Hopefully this helps other people with the same/similar problem. To pause a device: Select the device from WiFi. (Note, I did this only for the 2. There is an unknown device connecting through "wireless gateway" that is not mine. 2. We want to be sure all your devices can connect to your WiFi. 4 and 5 Ghz radios in my Comcast provided modem/router, but with the last digit on the right elevated from 3 and 4, to 7. Your Wireless Gateway allows you to block keywords in web addresses and specific sites. Dec 24, 2023 · Are you in a close neighbor/apartment situation, and are you using an Xfinity gateway? If you are: You might have an entirely different problem than "paused devices". To unpause a profile: Under the profile, you want to pause, press Unpause All. Is this an issue with the wiring in the apartment? Will they slow down my WiFi? thanks. Why would Apple be able to answer how to stop an Xfinity process? Seeing as it's their process, documented on their website Xfinity is 'clearly' pushing their hotspots to your device one of 3 different ways. This will block internet access until you manually unpause it. Multiple IoT devices 2. May 21, 2023 · Change BOTH the WiFi password AND the Xfinity Account password at https://xfinity. The Pause function only pauses WiFi access on your home network and does not impact access to using cellular data, a public Xfinity WiFi hotspot (both XFINITY and xfinitywifi, which you cannot disable) or other See full list on xfinity. Xfinity uses MoCA. The Xfinity xFi App offers another convenient method to unpause devices. xFi—strong and safe Internet which helps you manage . DO NOT USE your Xfinity account username or password at ANY other site -- Hulu or any other streaming service. Aug 24, 2022 · How to pause the internet to specific devices or groups of devices in your home using your router’s app: a step-by-step guide for the AT&T Smart Home Manager app, Comcast’s Xfinity app, the In fact around 5-7 devices. It say I am connect to the wifi but it got pause, when I check xfinity app it say working normally there no pause. For privacy and security, we don't monitor the data usage by device. To pause a person: Jul 9, 2022 · Hi, thank you for reaching out to the Xfinity forums. If you prefer not to see it, you can unpause and forget the device. This is VERY frustrating. The weird thing is they are connecting via moCa which i have disabled on the gateway. Depending on the devices and security/privacy settings of each device, the pausing device feature may not work 100% of the time. Creating a network bridge between two devices allows users to bypass Xfinity Wi-Fi Pause by using the authorized device's connection. You can follow the same process for any other connected devices. New devices continue to be added. Also the SSID name of your router so it broadcasts something else for a name. If you intended to post in our community to receive support from a verified employee, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate. That opens up network connections. If the device reconnects to your home network, it will appear as a new device. not long after i got notification that new devices have been connected to my network (9 this time). A pause symbol indicates the connection is paused. Dec 1, 2023 · It's possible you are in a "pause war" with a neighbor due to unintentional MoCA connections -- your devices joining their gateway. I know how frustrating and scary it can be to have a device that you do not recognize connected to your network. When you activate the WiFi pause feature, the account holder can block devices connected to the same home network from accessing the internet. Pausing a person will pause internet access on your home network for all of their assigned devices. To address the issue of slower Wi-Fi speeds, Xfinity says it has optimized its Wi-Fi “to support robust usage. DO NOT USE an Xfinity email account for any other two factor or password recovery for ANY other site. Oct 29, 2024 · Hey there, user_qaljp9, thanks for reaching out through Xfinity Forums regarding your data usage. To unpause a device: Select the device from Connect. This will unpause all devices assigned to the profile until the next schedule. That makes it impossible to manage by the device names. If you see a xfinity Wi-Fi network either your or a neighbor is running the public Hotspot on a rented modem. 253) and a host name/MAC identical to the MAC's of the 2. Dec 23, 2023 · I see other people have had this problem where unknown devices connect so I paused it and now almost all of my devices now say they are paused. After one of many factory resets, I go to login on the gateway admin address, through ethernet connected to my gateway, and I ended up logging onto my neighbors gateway showing me their password. Read here for additional steps on how to do this. Your devices would be "unknown devices" from your neighbors point of view, and they might be pausing them. Sep 25, 2022 · So what I’m reading is this “Pause Device” feature does not work and I know from experience IF it does, it notifies the person who is paused “Your device is paused on this wifi network” Will Xfinity make the necessary changes to keep up with these constantly changing VPNs and give us a Pause Feature that works? Sep 12, 2023 · I was even able to forget device from my Xfinity app and then reconnect to WiFi which it does and right away it says paused. Then, suddenly, the device lost all internet access and I started getting web pages telling me that my device was paused by Xfinity. Jul 29, 2023 · I used the app to pause the connection to that device. I checked the app, and it did not say this device was paused at all. 4 GHz and 5 GHz WiFi" Then, scroll down and change the wifi Mar 30, 2021 · Very interesting! The device info on the Xi showed a subnet IP assignment of 10. Im noticing my wifi becoming very slow with multiple devices connected. ” 1 May 21, 2023 · Change BOTH the WiFi password AND the Xfinity Account password at https://xfinity. Feb 21, 2020 · About a half dozen devices connected to my xfinity router around 2-3am. Let me know if this helps. If a user tries to access the internet on a paused device, a message will display saying that the content cannot be reached or that the internet is down. 01 and unpause the connection from there. Wireless Gateway Admin Tool. Select the device that you want to unpause from the list. Expressi devices 3. In-progress activity might not stop immediately. Oct 27, 2024 · @user_7pan13 Thanks for coming to our community for help with pausing devices. Jun 18, 2019 · Once a person is created, you can select them from WiFi, and assign their devices to them. Aug 3, 2017 · Timed Pause: xFi already gives users the option of pausing Wi-Fi access on their home network by device or user. I've double checked the mac addresses don't match any of my own devices. Change WiFi Password: The most effective way to disconnect unwanted devices is by changing your WiFi password. Sep 15, 2023 · How To Setup Wi-Fi Extender With Xfinity In Seconds; Xfinity Wi-Fi Hotspot Not Working: How To Troubleshoot [2021] Does Netgear Nighthawk Work With Xfinity? How To Setup; Does Eero Work With Xfinity? How To Connect; Does Google Nest WiFi Work with Xfinity? How To Setup; Frequently Asked Questions Do I need a router with Xfinity Gateway? No, you Oct 25, 2023 · @KennyFresh Thank you for reaching out on the Xfinity Community Forums. But kids learned how to change their pc/device names on their devices. General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home network with xFi Advanced Security How to deal with bandwidth pirates. If you've recently activated your XB6 modem (or changed your WiFi name/password), make sure you've connected all of your wireless devices using your new WiFi name and password. If you are experiencing issues with the feature, you can remove the device from xFi by selecting the "Forget Device" option and reconnecting to the network. As the laptop is not showing anymore I am not able to assign it to a group, neither to use the parental features nor to pause it. My nephew is a brat and got his own secondary wireless router and connected it to our gateway, why does the pause feature not work for devices connected via ethernet cable? His second connection is still appearing in available connections despite the fact that I paused it. I can't pause my daughters device. If you are checking from the phone or device that is paused make sure your Wi-Fi on your phone is not set to auto-connect and that your phone data/mobile is on. As near as I can tell, the iPhone is now connected and using the wifi network once again. they should know ALL the possibilities and errors of their own equipment and have workarounds May 15, 2024 · However, your Wi-Fi network may see slower speeds—but this is normal because Wi-Fi tends to slow down as more devices connect to it. When it comes to removing unwanted devices from your network, go into the settings for the device in question and have it disconnect from your home network. they should know ALL the possibilities and errors of their own equipment and have workarounds May 29, 2024 · Can I pick up my new device at an Xfinity Retail Store if I order online? If you purchased your Xfinity Mobile device online, you'll have to wait for it to arrive in the mail. Log out. https://comca. Ive been unable to remove these devices as they keep coming back. Apr 19, 2022 · With pausing device, the pause device feature is more of a MAC address filter that keeps track of devices using the MAC addresses. Learn How To Pause & Unpause Your Internet Devices Connected To Wifi. Any other device, if you pause, an unpause button will be available. To locate the device you are looking for and once you click on the device there you will have the option to un pause. Jul 25, 2022 · Hello, @user_d278f5, thank you for bringing this to our attention!That is definitely frustrating that the connection will not work despite being unpaused. Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused. Nov 19, 2023 · How do I correct this issue? I call tech support number and they are clueless keep telling me they are running a diagnostic test in the background and will call me back in 2 hours. Essentially, allowing others on your wifi for free if they are xfinity customers. I have not. Xfinity support was no help and I was left to figure this out myself. The question was how do I stop it. To pause a person: Quick Backstory: I paused a device over 2 years ago and no longer had access to my account. When I did that, one of my iPhones (again, with a different MAC address) was unable to access the internet (cell service is almost nonexistent at my house, so I know it was trying to use wi-fi). This way any mac he generates would also be denied. Jan 13, 2022 · I used the Infinity App to name devices that are accessing the internet. If you are not using any Xfi Pods, you can try separating the 2. When I unpaused the device, my iPhone was once again able to access the internet. Dec 5, 2021 · Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused. I now have two issues: 1. The version of MoCA that Xfinity uses has no security. Yeah, they can be pretty clever and if they are not, one of their friends is. This didn’t help. . Aug 4, 2019 · Yes, I know what is happening. This will May 28, 2021 · We appreciate you reaching out in regard to blocking a device from your home WiFi network. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. Hey I am having trouble pausing one of my devices. Some of them appear to be routers possibly; arris device, arrisgro, quantaco device, an iPhone, an Apple Watch, amazon device and a Samsung galaxy. Next, you can tweak the settings on these profiles Basically I'd like to disable internet on a guest's phone since they constantly are on it and wasting bandwidth by leaving Hulu running at night, I could pause it every so often and it wouldn't tell them and they'd think the internet is out. 0 bands and give them two different broadcast names / SSID's; Sep 22, 2023 · Xfinity needs to take ownership of this and provide the phone for free as promised. This method requires technical knowledge and access to the authorized device. On the wifi tab if I go to connected to your wifi, tap on manage 1 person (I made the person as part of my troubleshooting no persons existed before that), then tap assign devices for that person it says all devices are assigned. Select Pause Device. Below, I’ll outline the three main methods to bypass the feature: 1. Hey there, it's not good to turn off a bandwidth, what you can do is split up the wifi names as long as you don't have xFi pods installed. May 6, 2022 · I understand that you want to unpause your device and you can definitely do it without being connected to the homes Wi-Fi from the awesome Xfinity App. Nov 2, 2021 · Thanks for taking the time to reach out to to us regarding your wifi and the Arris device. mine thing I have learned is we al depend on technology for our personal stuff. May 4, 2020 · To pause all devices under a profile, select the profile you wish to pause and select Pause All Devices. Jan 28, 2022 · I pause them once they disconnected i forget them but they keep connecting. Are you using the xFi App or My Account App? The best way to manage your devices would be through our xFi App. Removed and added devices. I never get a call so I have to call back and then that person wants to do the same thing. 4 GHz EDIT button; Change Channel Bandwidth from 20 to 20/40 and save. Now, we’re adding the flexibility to be able to set that pause quickly and easily for a certain amount of time – 30 minutes, one hour, or two hours. What is Xfinity WiFi Pause? Before proceeding with the bypass, it’s important to know what exactly Xfinity WiFi pause does. Log in to your Xfinity account using your credentials. Aug 4, 2021 · I have called xfinity multiple times and they dont seem to know what MoCA is, but it is a main feature on the xfinity devices. Sep 2, 2023 · Once in the app scroll to devices. This subreddit is not affiliated or run by Google. My devices were still paused. your WiFi network in your home. You will be able to unpause the device from there. Change your MAC address, each device is identified by it's unique MAC address: Assuming your using Windows: Hit Windows key+R on keyboard for run dialog, type in 'ncpa. Amazon echo series speaker 6 Feb 3, 2022 · Teenagers. If there is anything more we could assist you with, please let us know. Looking at the device, it is accessing wifi through and access point that is linked to the modem, it a separate wifi. Internet access for devices connected to your home network can be blocked individually or at the person level. I have rest the gateway changed the password but they still connect. Jan 29, 2022 · If your Xfinity account itself is compromised, they try changing your Xfinity password first. Once created, these profiles let you turn on Parental Controls, Downtime Schedules, or Active Time Limits for assigned devices connected to your home WiFi network. Random devices keep getting wired connections to my WiFi. Apr 24, 2023 · I have been using the Xfinity stream app on my Roku device for years without a problem. Unfamiliar software downloads May 31, 2023 · The next morning I unpaused it, and everything seemed to work just fine for 4-5 hours. MoCA is Ethernet over coax. Select Pause Sep 19, 2023 · Methods to Bypass Xfinity WiFi Pause. Check the wifi connections you can see. I need this to be fixed ASAP, not generic answers. Just because the public hotspot can be accessed does not mean that your password-protected private home network can be accessed. xFi/Xfinity App doesn't allow disconnection of a device while it's actively on the network. Some devices get confused and don't know how to see / talk to combined bands. 14. I have restarted the app. AmazonTE 4. Apr 20, 2022 · Here we will discuss how to activate Xfinity WiFi pause and bypass it. Some will not open or will take minutes to open. I figured it may be the xfinity wifi hotspot so I turned mine off a couple days ago but random devices keep connecting. Once paused, the device you selected won’t be able to access your home internet, and it won’t automatically switch to using cellular data. They are still able to access the internet and do live streaming/gaming/ internet searches. I can pause phones , tablets, game systems , even my ring camera but the one I am having trouble pausing is my tv it is my flex box it doesn’t even give me an option to pause it like the other ones normally when you click on a device it shows a purple box with white letters that says pause May 14, 2023 · I get these alerts on security cameras frequently. From the XFINITY app, click on CONNECT at the bottom, click on your wifi name, click on the pencil icon in the top right corner, check the box that says "Use different names and passwords for 2. ) Turn off all Roaming - Settings, Select Xfinity if you added an eSIM, Cellular Data Options, Data Roaming OFF. Apr 14, 2022 · Nefarious permissions like read data, Extract data, admin over my Bluetooth, admin over my Wi-Fi, ability to read and write things into the phone, etc. Jul 4, 2022 · I am having the same problem with manually pausing all devices, setting a schedule, and time limits. All of a sudden and for almost three months now I have had multiple unknown devices join my network and if I don't block their access immediately they download/upload hundreds of GB in a single day. Can we manage the devices by the MAC address on the Infinity App? Learn what happens if I do not exit out of Netflix when you turn off your TV. Aug 31, 2022 · I only have two Apple devices in my home - both of which are connected to my wifi. Jun 8, 2024 · I have tried uninstalling and reinstalling the Xfinity app. Tap the pause icon next to the device you want to control. 21 when they took it down by modifying McAfee drivers [yes, it was horrible], I've renamed the router, changed its PW and the WI-Fi PW at least 3 times. Reboot your device you changed it with, and THEN change your WiFi password and power cycle your router. Dec 29, 2022 · If comcast is pausing ppl on purpose without their consent, thats a serious problem that they have no right to do. Here are the step-by-step instructions for each method: Dec 24, 2023 · Are you in a close neighbor/apartment situation, and are you using an Xfinity gateway? If you are: You might have an entirely different problem than "paused devices". 4 and the 5. All are connected to gateway, yet just the one laptop displays a message when opening browser saying "this device is paused" and tells me to goto the app to unpause it. It didn't do anything. Google has many special features to help you find exactly what you're looking for. You could use the parental controls and Xfinity App to pause devices, so you can get a better idea of what devices are using more data. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause Dec 20, 2022 · To pause Xfinity Wi-Fi on specific devices, you will need the Xfinity smartphone app. 4 GHz Band) Once the UI came back, all of my devices Go to the Devices section under Connect. From their point of view, your devices would look like an unknown devices and they may have them paused. Search the world's information, including webpages, images, videos and more. This gives you your mac addresses and transport names which is what you will need in a few Jan 17, 2024 · If you are still encountering this message after forgetting your network and re-connecting a filter may be needed to prevent the surrounding signals from impacting your connection. com Starting this week, two of our primary use devices can no longer connect to https at all, and most websites only work randomly. These unknown devices includes-1. All Xfinity agents I've spoken to and chatted with have been super friendly and have seemed very helpful, but unfortunately it seems like they are all putting me through hoops and hoping I just stop trying to get this issue resolved. Download the Xfinity app. Oct 24, 2020 · What's worked for me, even though this is a band-aid and not a solution, is to pause the device and then restart the modem, everytime the device will stop after that, also I recomend that others dont have the password to your account that way they can't circumnavigate the pause. an iPhone and a iPad. May 31, 2023 · The next morning I unpaused it, and everything seemed to work just fine for 4-5 hours. I went this morning to my local Xfinity and they gave me a new modem to try. to: • View your bill • Manage your plan • Set up alerts • Set security and privacy choices XFI Your Internet Essentials plan comes with Xfinity . I would recommend reaching out to our Security Assurance team if you have devices you do not recognize connecting to your network. If we need to pause all the devices assigned to this person, that’s fine. I try call xfinity customer services multiple times and they don’t know the heck going on or what to do. Im tired of hearing comcast agents play ignorant like it shouldnt be happening. Pause all devices. CNET May 29, 2024 · So, I signed up for iCloud+ so that I could disable Private Relay. The device will have the pause icon shown in the xFi app but the hours of online activity continue to tic up and they are still I disagree. I’ll attach a link below to help! Please let me know if these checks do or do not help. They ended up setting up their Wi-Fi and using an external router as well and for some reason it connected all of her things to my Wi-Fi and my all of my things to her Wi-Fi. Xfinity is playing wack-a-mole, but it's a bug/feature request and they might close that one in a future update. With Xfinity xFi, you can: • Set up your WiFi network in minutes Jul 28, 2023 · Great question, your smart phone would run off your data plan when its not connected the Wi-Fi, you can also see about using our awesome xfinity hot spots for a Wi-Fi connection, download our amazing xfinity Wi-Fi hotpot locator app to find the nearest Wi-Fi hotspot. If you are not seeing the device in connected devices that would be correct since the connection is paused so make sure you look under devices not connected at the very bottom. Nothing that is running from ethernet is showing up in my app. A crescent moon signifies a scheduled pause. Apple devices seemed ok at first (but as of today also have issues), everything else's wifi said "Action needed for **wifi**"click on that and you get the "This device is paused" message. If the device is connected to your home network, there should be a green dot indicating that it's online, which may also help with identifying what device it is. Tap PAUSE to confirm you want to pause the device. You should have a xfinity user account so you can "save on cell data" using the public xfinity Wi-Fi while out and about. Apr 7, 2021 · Since 3. cpl' and hit Enter. It would be our pleasure to assist, since you have unpaused it and the application is registering that the device is unpaused, we are going to do some deeper troubleshooting, please use the chat icon in the upper right to enter Direct Oct 21, 2022 · It'll also permanently delete all historical network activity of this device. Mar 31, 2021 · I have another iPhone 7 connected to my network, and I have no idea what device this is. Jun 20, 2019 · Tap My devices. ) If you want to use pay as you go Calling and SMS, turn off GTP, then turn off Cellular data and turn on Data Roaming. This is the UN-OFFICIAL discussion and support group. 0. A faint gray device icon indicates it's not online at the moment. I know why it’s happening. You can use Rogers Xfinity app to set up personalized profiles for family members, guests or activities. Feb 22, 2024 · For the last few months I have had problems with certain apps across several devices (TV, Android, etc. The device (iPad) is able to access the internet. I just want to know how to fix this so I can stop beating a dead horse. After I did this, I logged back into my wifi network with no issues. If you have the app installed on your mobile device, follow these steps to regain access to your paused devices: Open the Xfinity xFi App on your mobile device. I tried changing my WiFi password and that kept those two devices off of it but I could not get my Nest thermostat to reconnect to my WiFi using the new password so I changed it back to the Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience. Navigating around the Xfinity WiFi pause isn’t as complicated as it seems, though it does require a bit of technical knowledge. From there you will see a list of devices, click on the one you want to pause/un-pause. Jul 8, 2020 · Logon to the xFi device (10. When attempting to access the Internet on a paused device, the user will see the device's default message that the site cannot be reached or that it is not connected to the Internet. If I turn on data they work fine, if I am on a different wifi system they work fine. Sep 30, 2024 · Steps to Forget Devices on Xfinity xFi: Pause the Device Indefinitely: If pausing for 2 hours isn't enough, try pausing the device indefinitely from the xFi app. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform. To confirm. Sep 7, 2023 · I recently installed a router in my apartment. If you see one labeled "xfinitywifi" unplug your router and see if the connection advertised goes down. May 4, 2024 · ATTENTION XFINITY, The same thing has been happening to me. We designed this feature for you and this service is completely separate from your secure, private home WiFi network and allows guests to sign in and connect without sharing your secure Dec 6, 2024 · Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused. Jun 14, 2023 · Router protection tip: Turn off Wi-Fi Protected Setup (WPS), which allows devices to connect to your Wi-Fi network without the use of a password, to avoid unauthorized access to your network. I had to pause and unpause it to restore internet I have never used the Xfi controls but if they can do a deny new devices by default would be a good solution. I have contacted Xfinity support over 10 times to try to resolve Internet access from a public WiFi hotspot or a WiFi network other than your WiFi network. Examples: ESPN app on phone, many, many streaming apps on TV. A device connected to my wifi has completely disappeared from my connection lists and I don't know what that means upvote · comments r/techsupport Hey guys so recently idk why but I keep getting two random devices connecting to my WiFi and it’s really annoying that I can’t find out what they are. I thought it might be my neighbors connected to my Guest Xfinity Wifi, so i checked and to my surprise that option has been deactivated. 1 for me, probably you too) On the left-hand menu, click Connection, then Wi-Fi; On the right side of the page, under Private Wi-Fi Network, click the 2. I had to pause and unpause it to restore internet The pause function only pauses WiFi access on your home network and does not impact access to using cellular data, a public Xfinity WiFi hotspot or other available WiFi networks. Feb 27, 2022 · For a device block, you'll see the device listed with a Pause icon indicating WiFi access over your home network is already paused. When I tried using it today, it says "This device can only access Xfinity Stream on your in-home Xfinity Wi May 30, 2023 · Are you able to disconnect from the home network on your mobile phone to access the app while using cellular data? If you need to forget the network that is another way to be sure to be off the WiFi. Jul 9, 2022 · Hi, thank you for reaching out to the Xfinity forums. st/3K52zLw Jul 28, 2021 · The two WiFi bands have recently been combined into one with the Comcast gateway devices. My wifi doesn't last 15 mins at a time on these "paused" devices. Amazon firetv 5. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause The Pause function only blocks access to the internet when connected to your home WiFi network. First, you will have to assign them a profile on the app. Jun 17, 2022 · We pay a lots of money for Wi-Fi n phone services they need to start taking responsibility for 3rd party stuff that we have no choice over. I seem to go weeks without these alerts but then get them almost daily for some time. The devices I want paused during the schedule are assigned to an individual in my home using . 5. I have changed the wifi passwor Nov 19, 2023 · Customer service said that the router I have from xfinity should already have a moca protecting my devices from roaming out and protecting my wifi from devices roaming in, but the mystery devices say they’re connected to the moca, and my laptop will randomly get paused even though I’m not doing it from my app. Rogers Xfinity Entertainment boxes cannot be paused. You can also log in to the Xfinity Gateway Admin tool at https://10. You may actually be connected to a neighbors gateway. The best way to have control of that device is to keep it paused. The WiFi has a password and no one that I know of was here to connect any devices. com. There are Nov 2, 2021 · Thanks for taking the time to reach out to to us regarding your wifi and the Arris device. For a scheduled block for a device, you'll be notified that your prior settings will be cleared. When I see them in xFi by the system telling me I have 'new devices' that don't belong to me, all I can do is to [a] pause them, [b] refresh my screen, then [c] go back and 'forget Jul 18, 2022 · So, last night my norton antivirus showed an suspicious activity on my wifo network and my android mobile s9 also showed an suspicious activity on my wifi and all devices got disconnected from wifi. Dec 18, 2023 · Random devices keep connecting to my wifi from a MoCA connection. If the device is paused by Downtime, select the profile where the device is assigned, then select Wake Up. Open CMD and run "getmac". There are May 29, 2024 · Can I pick up my new device at an Xfinity Retail Store if I order online? If you purchased your Xfinity Mobile device online, you'll have to wait for it to arrive in the mail. Select Unpause Device. Jun 28, 2020 · I have recently installed xfi app and to my surprise I saw a lot of devices connected to my gateway. But it IS unpaused and it IS successessfully connected to wifi (with no internet). For the life of me I could not figure out how or what was happening. Sep 15, 2023 · To unpause a device: Open the xFi app on your phone. Also enable 2 factor authentication. You can use the tracking number from your order receipt for an update on timing or check on your order status in the Billing section of your Xfinity Mobile account. ) not working while on wifi. If I go on Xfinity xFi and look at my connected devices, I only see my own normal devices connected to my internet, but when I go to the Network folder on my computer, I see suspicious devices connected to my network, phones and TVs that I don't own all with no IP addresses. they both run on wifi. Sep 24, 2022 · @user_ba635 thank you so much for reaching out for help with locating a paused device. And through the Xfinity app “Connection is strong”. If the modem is completely reset I'll get up to an hour As a reminder, posts with Discussion flair are intended for community conversation (such as "which modem should I buy?", etc), and will not receive an official reply. There are a few points to help. If you don't want it to ever connect, the best thing to do is change the password for your home WiFi network. I don't know if a secondary email account can login and see the WiFi settings or not, or perhaps they're using the phone app to see it on their phone or your phone. You can use the following link https://comca. I would also recommend updating your network Wifi password if you have not done so already. Apr 19, 2020 · And sometimes the devices say they are paused in the app, but the devices are NOT paused. Password reuse is a horrid idea. Etc. I have no clue what devices they are as all my devices are connected and assigned to family member groups. There is likely a constant pressure on internet-connected devices and these alerts are a result. On the device management page, simply click the big purple button that says "Pause device". And I pause them or un-pause them, or set a time period that my kids can be online. Good luck everyone I'd be happy to help guide you on how to unpause the Xfinity Flexbox. To pause a specific device's Wi-Fi, click on the device icon and select "Pause Device" from the options. Sep 9, 2020 · I confirm that my device is connected to my home network, through ethernet cable and straight to the back of my XB6 Gate way, I have 5 devices on Wifi, and only 2 devices show up, my phone and my desktop. If you do use the xFi app, have you checked that these devices are not on pause? You may also want to check for any parental controls that may have been set up. If the device is assigned to a profile that is paused, select that profile, then select Unpause All Devices. Pausing a device with Xfinity xFi blocks it from accessing the internet when connected to your home network. Jun 1, 2020 · Your Xfinity Wireless Gateway broadcasts an additional “ xfinitywifi” network signal, creating an extension of the Xfinity WiFi network right in your home. Aug 15, 2024 · Then the laptop stop showing on the app under the connected devices even when it was actively connected to the wifi. Why the SSID change? The Pause function only blocks access to the internet when connected to your home WiFi network. Feel free to use the Wi-Fi troubleshooting in the Xfinity app or with the Xfinity assistant for help and to get an appointment set up if needed. I cannot disconnect it, or forget it because I don't know what device this is. I have set up today a new router, I have also changed the name of the wifi and the password. Use a Virtual Private Network (VPN) Why am I not seeing some or all of my devices in the Devices section of Rogers Xfinity? This might happen if a device is not properly connected to your home network. I have since then been through 5 phones and 5 routers because this hacking has followed me from device to device. Jun 29, 2023 · to clarify, my app is showing NO "paused" devices. Google Wifi products include the Nest Wifi and Nest Wifi Pro. With Xfinity xFi, you can: • Set up your WiFi network in minutes Aug 2, 2020 · FWIW, your private home network WiFi, and the additional public WiFi hot spot that your gateway broadcasts are two completely separate networks. Once completed you would follow the steps below to unpause the device. st/3Fq1hJX to learn more about what you can do and how to personalize your gateways settings. Xfinity is notorious for broadcasting a Xfinity wifi "xfinitywifi" and using any xfinity connection. There are so many ways to get around that paused device such as connecting to a different SSID or Wi-Fi network in range that is NOT controlled by your router. So i just changed my network name and password and this is where it gets annoying. I have a guest network and use a wifi extender. My daughters iPhone 7 and this mysterious iPhone 7 have different MAC addresses, so they must be different devices. When in the xFi app, to unpause a device (if the device is individually paused), select the paused device under Paused in the Devices section, then select Unpause Mar 29, 2024 · Third, they move features around in updates, so if you are looking for the "pause"/"unpause" feature navigate to the "WiFi" tab found at the bottom of the page. Do You Know Why Your Device Stopped Working On The Internet? Maybe Your Device Has Been Oct 7, 2023 · Unpausing Devices using the Xfinity xFi App. How To Manage and Remove Registered Xfinity WiFi Devices Jul 19, 2023 · If you have iPhones: 1. I had use Xfinity for a long time and first time ever happens to me with my device got pause. They do also crowdsource as nonobadpuppy says. Social engineering. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause. A green dot means the device is online and connected to Wi-Fi. Access the hostname or MAC address in your device's settings. Dec 1, 2022 · For the short term, your Xfinity admin account is probably compromised and they are able to login as you, they check the account, and see the WiFi password. Jun 6, 2022 · Problem: If you go to the Xfinity App or Page and go to the Connect Page/View to see devices, pausing a Comcast Flex Box will render it in a state where it can’t be unpaused by the User Interface. I have been pausing them and have changed my password and stopped broadcasting my WiFi name. Google Wifi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. Access to other devices connected to your home WiFi network, such as a network printer. I haven’t seen that answered. Apart from my own tv, chrome cast device, iPhone and samsung phone there were over 20 devices connected. Sep 14, 2022 · I'm not sure if forgetting the device in the xfinity app makes a difference or not, but you should also go into your wifi settings on your iPhone and forget the network. Sep 17, 2023 · We do register devices that specifically are connected to the home network or home Wi-Fi hotspot, and managing these devices is left to the customer via the Xfinity App. Nov 29, 2023 · I was confused and tried to see if my downstairs neighbor in the apartment building was setting up Wi-Fi. 254, which I would assume to be outside the dynamic assignment range (highest being 10. hmn xwagf bvf jfv ottgcmi eaiouee keowq azwdskl qonjk fzed