Uscis service request no response When you make a FOIA or PA request by mail, it delays responses to all requestors. Submitted an expedite request through call on 03/16/22. The document will be sent to the mailing address you provided to USCIS. • If you haven’t received a response, submit an inquiry via the USCIS e-Request page. The response to the service request was useless. Attorneys and representatives can also make online FOIA requests on behalf of their clients. • Include your receipt number and relevant details. On the day the card was to arrive via the tracking number, I got a letter from USCIS stating that the I-751 was approved. This provides a total of 87 days after USCIS mails the RFE, for USCIS to receive an RFE response. Since I got no reply at that time, I went took InfoPass appointment in April, went there and updated my address because USCIS did not update my new address. Also, sign up for Case Status Online to: . Their e-mail addresses are: California Service Center: csc-ncsc-followup@dhs. Also, if a card has a specific expiration date, the individual may need to apply to USCIS for renewal and to receive a new card. If you applied for a visa, you can check your application status in the U. The agent asked if I wanted to submit another request to expedite it and I submitted another. Although it is not mandatory, it's a good idea to include a cover letter that itemizes the evidence that you are submitting. Citizenship and Immigration Services (USCIS) to accelerate the processing of an immigration application or petition due to exceptional circumstances. The public reporting burden for this collection of information is estimated at 0. Option 3: Email the USCIS Service Center Processing Your Request 5 3 See 78 Fed. I've applied for the I-131, with a "Expedite" request, substantiating my request with a letter & proof of the medical emergency. USCIS requires you to meet specific I submitted an online “outside normal processing time” service request and all I got them from them was : “Your petition is still pending consideration. Jun 12, 2019 · No Response On Service Request from USCIS? Is my answer "BEST ANSWER" and/or "HELPFUL"? If so, please acknowledge and mark it so. Schedule an Appointment: If your case requires an in-person appointment, such as an interview or biometrics appointment, make sure to schedule it as soon as possible. I ended up calling USCIS speaking to a tier 1 agent who just said that he sees that the service request has not been responded to and submitted a 2nd one on my behalf. Dec 18, 2024 · You may have to wait to speak to a USCIS Contact Center representative by phone. What If the USCIS Processing Time Seems Ridiculously Long? If you do not receive a response or update within 94 days after USCIS originally sent you the RFE, it's a good idea to reach out to the USCIS Contact Center at 1-800-375-5283. gov Hello everyone!!! Quick question does USCIS ever response back to service request at all ? I sent a service request for case outside normal processing time and their reply says they will response back by sep 24 tho still have couple of days to wait, I’m just curious if the ever get back. In those instances where self -service is available, the IVR will not present an option for a caller to reach live service. Purpose Jul 25, 2017 · I am little confused whether my expedite request approved or not. The RFE was received back in DEC 14, 2022. Before Aug. He then told me to wait 30 days for a response. RFE stands for "request for evidence". U. ) that demonstrates how the Apr 10, 2024 · 1. Dec 18, 2024 · The Service Request Management Tool (SRMT) enables USCIS to record and transfer unresolved requests to the appropriate USCIS service center, National Benefits Center, domestic USCIS field office, USCIS asylum office, Administrative Appeals Office, or other USCIS entity where the benefit request is pending a decision or was adjudicated. For expedite requests: If you are requesting expedited assistance, you must submit documentary evidence of the urgency or hardship (e. There is no fee to make a request. I filed i751 in Jan 28 2021, finger print was reused While your case is pending with USCIS, we may notify you through the mail and/or through your online account that certain actions have taken place on your case. Organize your response. Here is their response: Mar 31, 2025 · You may request that USCIS expedite the adjudication of an application, petition, request, appeal, or motion that is under USCIS jurisdiction. Purpose USCIS, Case No. My first two requests got the same response as OP’s. Oct 21, 2024 · By phone: If you are calling from the U. USCIS records show your case is in line to be reviewed by an officer. I called USCIS, waited for 1. 😕 Mel - you only get a response about your expedite request when it is assigned to a USCIS officer. Case Inquiries. Purpose May 2, 2025 · Make Your Request Online. A USCIS approval noticed arrived on Jul 31st. Stay informed! Aug 10, 2018 · USCIS allows the following reasons for Service Requests: • Case outside normal processing times • Did not receive a notice, card or document by mail • Change of address • Typographical error. Go to the USCIS website and navigate to the E Request section. If you have not received notice of further action within 90 days of this response, please feel free to submit a new request to the USCIS Contact Center for additional assistance. I submitted a Service request using NOA1 receipt number on Aug 12th which was the correct one and service request went through and even got a response on Aug 25th. I think my case is taking too long; when can I submit a service request? So I Received this email from USCIS to a service request that I filed in 2/3/23. Sep 13, 2023 · As of Aug. Jan 17, 2023 · Step 4 – Get Expedite Service Request Number: They will take all your details like receipt number, email id, etc. To do so USCIS Mar 24, 2025 · USCIS Processing Delays: If your issue is a delay with USCIS processing, and your expedite request has not been approved, CIS Ombudsman can help only if: You have submitted an inquiry to USCIS through one of their customer service options in the last 90 days and given USCIS at least 60 days to respond. gov; Nebraska Service Center: ncscfollowup. Citizenship and Immigration Services (USCIS) about your Form I-129F because you believe your case is outside normal processing times. C15-0813JLR, if USCIS does not adjudicate within 30 days your initial (first) Form I-765, Application for Employment Authorization, based on your pending asylum application. If you are outside the U. Below is a summary of what we have found and how the issue has been resolved or additional actions required. What We Have Done USCIS has reviewed your Service Request. It's possible you might have to wait a month for a response. Submit a Service Request: If you have not heard back from USCIS within 30 days of contacting them, you can submit a service request asking for an update on your case. The first tier of live assistance (Tier 1) can resolve a wide range of inquiries without escalating these to USCIS Immigration Service Officers (Tier 2). You need to enable JavaScript to run this app. Hi, Did you get the corrected form? If yes, please share the approx timeline. Citizenship and Immigration Services (USCIS) on your case quickly. e. If your address has changed, it is important to notify USCIS of that change within 10 days so that you do not miss any important documents that may be mailed to your address of record. Once we have placed a Service Request we should receive a target completion date from USCIS. If the agency needs information on pending applications they may write "Request Pending Application(s) and the application number(s)" in comments, e. So now they are looking at Feb requests. One that came with biometrics is used to check only case status. XXX filed with USCIS on September 22, 2023. We’ve been waiting but I can’t shake off the feeling we may not get a response within 30 days. USCIS Response: USCIS will consider the feasibility of this recommendation. No response for 47 days. i. Mar 19, 2025 · If you have not heard from USCIS 60 days after submitting your RFE response, you can contact the National Customer Service Center to file a Service Request for an update. Sep 12, 2022 · If you have not received a response from USCIS within 60 days, you can contact the National Customer Service Center and file a Service Request to receive an update about your case. Select the Type of Request. Step 2: If more than 15 days have passed since you contacted the NCSC and the issue has not been resolved or explained, you can email the proper USCIS Service Center to check the status of your case. It's been almost 9 months now and I still haven't heard anything regarding my I485. Third time, USCIS sent this to my congressman, “USCIS service records indicate that your constituent’s Form I-765 was receipted to the Potomac Service Center on February 1st, 2021 and is currently assigned to an adjudicating officer for review. , medical records, financial documents, letter from employer, etc. Why is USCIS not responding? May 5, 2011 · -Any service request referral number, if a service referral on a pending case is taken. Called on 04/04/22, and was told the case has been assigned to an officer on 03/30/22. Visit the USCIS Website. What Is a USCIS Expedite Request? A USCIS Expedite Request is a formal request made to U. Here is the update I have Requested Expedite request on 07/19 On July 19, 2017, your request to have your case expedited, referral number T1F*****CSC, was assigned to an officer for r Your case is under active review by an immigration officer. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. Called again on 03/23/22, as a follow up, no response. . c. I am a 2022 April Fil The public reporting burden for this collection of information is estimated at 0. I still have not heard anything as of yet. ncscfollowup@dhs. Do I have other ways to contact the USCIS? You may email the USCIS Headquarters Office of Service Center Operations by email at: [email protected]. Jun 12, 2024 · How to Submit an E Request. Processing times are provided as a reference point for how long we have taken to complete most cases. Think a card is lost or missing? Think a document is lost or missing? Request accommodations for an interview appointment. I received a response to my service request today and need help understanding what is going they mean. gov If a card is lost, stolen, or mutilated, an individual can apply to USCIS for a replacement card. If you have not received a decision or notice of further action within 60-days of this response, please feel free to submit a new inquiry by calling the USCIS Contact Center. Step-by-Step Process. Jan 7, 2025 · The USCIS Genealogy Program processes Form G-1041, Index Search Requests, and Form G-1041A, Genealogy Record Requests. A request was made on April 13, 2021 regarding a missing H-1B approval notice that was not received by either our office or our client. After I sent my expedite processing request through my congressman, I called USCIS to ask them to check my request or just get their attention, and the lady straight up said she couldn't do anything. e-Request - Self Service Tools. g. Waiting for a USCIS response? Learn how to check your service request status online, by phone, or through an immigration lawyer. My I-140 was approved in 2021 and medicals were received by USCIS in October 2021. It's been more than 3 months but I haven't heard back. Purpose Dec 18, 2024 · If you contacted the USCIS Contact Center about a case at one of the USCIS Service Centers or the NBC and they sent a service request to the center processing your case, you should receive a response within 30 days (15 days for expedited requests). Your expedite request was May 6, 2019 · Expedite Request for I-131 sent, no response from USCIS, do I call customer service? I've a family medical emergency & need to travel back to my home country for an extended period. , contact the USCIS Contact Center at 1-800-375-5283 or TTY 1-800-767-1833. Choose the type of E Request that corresponds to your issue (e. Aug 6, 2012 · Hi, A little details on the case: I-130 petition with NOA1 received on January 3, 2012 Service Request: 28 June 2012 (Was told that I shall receive a Notice of Action within 45 days) which ends on 13 August. For the applications and petitions for which this is not an option, such a "service request" is made over the phone. no response means it's still pending, unassigned The status of this service request is: On 11/20/2021, you or your representative contacted U. 536, 553-54 (Jan. The 15-business day timeframe is current practice, so the update aligns the policy manual to match existing practice. You will receive a response from this email address within ten days. Jul 20, 2017 · If 30 days pass after contacting NCSC and you receive no response to your inquiry, you can e-mail the USCIS Service Center where your case is pending. • California Service Center: csc-ncsc-followup@dhs. Jan 22, 2024 · Completing the Service Request Form Filling out the service request form is like narrating your USCIS story. Smith has 25 years of successful U. I submitted a request to USCIS as by last Friday my case (i485, family based) was finally outside of normal processing time (15 month in my area). The information requested is collected pursuant to the Immigration and Nationality Act of 1952, Public Law 82-414, as amended. Within the 15 calendar day period, you will receive an approval notice, a denial notice, a request of evidence, or a notice of intent to deny. immigration law experience with cases just like yours. I think my case is taking too long; when can I submit a service request? The public reporting burden for this collection of information is estimated at 0. gov; Vermont Service Center: vsc. they were designed to get assistance from USCIS about cases outside processing times, but unfortunately, the backlog at USCIS rendered that service almost useless. 2. Purpose The public reporting burden for this collection of information is estimated at 0. 4 On January 24, 2014, USCIS published revised guidance pertaining to applicants for provisional unlawful presence Jun 12, 2024 · How to Submit an E Request. The status of this service request is: Thank you for contacting USCIS concerning the above-referenced application. USCIS emailed a response the very next day on April 14, 2021 stating that a duplicate has been requested and will be mailed to us. Never heard anything. ***** You had already submitted a servcie request yourself online. The USCIS Contact Center wait times have increased due to a number of reasons, including decreased for details about which immigration benefit requests are available for this service. m. I submitted an online “outside normal processing time” service request and all I got them from them was : “Your petition is still pending consideration. gov Texas Service Center: [email protected] I still haven’t received a response after 21 days. The 15 calendar days will start counting when the USCIS properly receives your request for the service, which is filed using an I-907 form. 2 days after I submitted the service request, it says my inquiry was assigned to an officer for response. Department of State's Visa Status Check portal. Once USCIS approves an immigration benefit for which a card issued, USCIS will mail the card to your address of record. You may also call the USCIS Contact Center if you no longer have your receipt number. May 14, 2024 · Most people who have responded to an RFE can, however, expect further action by USCIS within about 60 days. USCIS requires you to meet specific I submitted the same service request after 60 days for the medical RFE because they haven’t even acknowledged if they received it so I feared they lost it. Watch this thread Start a new thread Add a post . mail. Citizenship and Immigration Services or the Federal Government of the United States. 3, 2013). It would be very helpful as I'm facing a delay to resolve my SR and get the corrected I 797 form from USCIS. Good afternoon, I hope all is well. nsc@dhs. I am sharing the following response from the Nebraska Service Center, "This email is in response to your inquiry regarding the Form I-821D, Consideration of Deferred Action for Childhood Arrivals (XXXX), and Form I-765, Application for Employment Authorization (XXXX), which Mr. It has been 310 days now since with no response to my RFE. Unfortunately yes. × Please submit your thread title Dec 18, 2012 · • Within e-Request, you will be able to create a Service Request if you do not receive documents related to Forms I-485, Application to Adjust Permanent Residence or Adjust Status; I-765, Application for Employment Authorization; and I-130, Petition for Alien Relative. It has been more than three months since USCIS received RFE response. Please try our online tools first. The Policy Manual update also changes the language on USCIS’ response time goals to service requests from 15 calendar days to 15 business days. Make typographic corrections for a case. to 8 p. Current Average Processing Time for Form G-1041, Index Search Requests Nov 16, 2023 · USCIS processing times play a crucial role in the immigration journey of individuals seeking various benefits in the United States. So I want to know if people can actually get a response to the SR? What’s your experience? Thank you in advance. This caused the c An official website of the United States government. Mar 24, 2025 · Alert: USCIS no longer accepts and will destroy any prepaid mailers submitted with Form I-907 to send out any communication or final notices for Forms I-129, I-140, I-539, or I-765. The use of pre-paid mailers ceased during the COVID-19 pandemic due to a lack of available staff to process the mailers and remains discontinued. 397 days total of filing my I 485 case. Like this thread 0 0. Should I keep waiting for the response or Authorities. Oct 18, 2021 · As no response was received, I logged a further Service Request. Make it easy for USCIS to understand your response by keeping it short and to the point. This subreddit is not affiliated with U. Considering the 60 days limit, I recently raised service request via live agent and the response from USCIS is below. Typically you're given a set duration of time to respond to said RFE, generally 60 days in many cases, during which your RFE response has to be sent to them. We sent the service requests three weeks ago and I was wondering what peoples response times were? Has anyone submitted one recently and gotten a response? The public reporting burden for this collection of information is estimated at 0. USCIS is limiting live assistance through the USCIS Contact Center to better assist those who require live assistance. 1 In Fiscal Year (FY) 2011, there were approximately 78,152 service requests generated per month. 3. I-134A, Online Request to be a Supporter and Declaration of Financial Support; I-589, Application for Asylum and for Withholding of Removal; I-730, Refugee/Asylee Relative Petition; I-821, Application for Temporary Protected Status The public reporting burden for this collection of information is estimated at 0. • Select “Case outside normal processing time” if applicable. Purpose Sep 6, 2023 · Just my luck, I had my I-751 approved and it showed the card was being produced on Jul 25 and sent on Jul 27th. Once done, customer service will give you Expedite Service Request Number, it will be the one that you will use to track your expedite request. On April 8th, I sent a service request for case outside of normal processing times, I submitted everything concurrently in April 2020. Requests Using Form G-639 The 15 calendar days will start counting when the USCIS properly receives your request for the service, which is filed using an I-907 form. According to USCIS records, your application is still pending. I've now been stuck in this loop since June 2021, with USCIS not responding to my Service Request. I was told by an agent that mine got closed without being addressed at all. You should be receiving a decision or notice of further action at the address of record shortly. Citizenship and Immigration Services (USCIS) records indicate your Biometrics Appointment has been requested. Dec 29, 2021 · My case is beyond the 90 days for approval to be sent to NVC (130 days) Service Request November 12, 2021 has been more than 30 days and no response to the service request. Result: my expedite processing request was approved in less than a week! The public reporting burden for this collection of information is estimated at 0. Now they say we have received the request and the address looks good. If you are issued one, that means the USCIS is asking you to submit some documentation about some aspect of your petition. Jun 24, 2007 · I got a email reply for a service request that I filed in Feb 20 2007. 25, 2020, you may have received a recommended approval of asylum if an asylum officer made a preliminary determination to grant you asylum, but USCIS had not received the results from the mandatory, confidential investigation of your identity and background. A month passed on the second request and I never heard anything so I called today and looks like my expedite request is finally under review. ” A. The USCIS Contact Center has multiple tiers of live assistance. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. I contacted then my House representative and they got a helpful answer from USCIS in which they acknowledged the receipt of the RFE Dec 18, 2024 · Updates and clarifies information on providing feedback to USCIS. Please see the USCIS Rosario webpage for further information about the Rosario class action and how to investigate the status of your employment select form types in certain circumstances (referred to as “Service Request Online” or “e-Request”). Oct 27, 2021 · What happens if SR is not responded by USCIS in 30 days . If this happens, you may be able to submit a USCIS case expedite request to receive a quicker application decision. USCIS is pursuing You need to enable JavaScript to run this app. Further, USCIS applies the regulatory definition of day [52] when reviewing a mailed RFE response for Dec 18, 2024 · Updates and clarifies information on providing feedback to USCIS. I guess it more of a generic timeline for the USCIS agents to open up a Service Request for the delay in adjudication, even I have been told to contact back after 60 days after sending the RFE despite I told them the reason for contacting them is to check if they have received the responses in the first place as there is no change in the case status mentioning "RFE response Received", even to USCIS approved your expedite request more than 60 days ago. Enter Your Information Authorities. How effective is USCIS service request? Nov 18, 2021 · Eric - unfortunately, most service requests don't go anywhere most of the time. Processing is in general taking longer than in previous years, due to increased scrutiny of petitions and resulting backlog of petitions awaiting a decision. 5 hours and spoke to an Officer who advised I had to be patient and wait. We submitted a service request and were told we need to wait up to 30 days to receive a response almost two weeks ago. , call 212-620-3418 or contact a USCIS international field office. I made a service request about a month ago and today I received a letter from USCIS saying "The systems indicate that your case is awaiting for an interview. Mar 29, 2023 · Examples include filing a paper-based benefit request on the last day before a requestor’s or beneficiary’s birthday or the last day of a qualifying time period for filing, or responding to a Request for Evidence or a notice of intent to deny, rescind, revoke or terminate within the specified time frame for a response. I called again and the next lady created a service request for me. The r Hello everyone, my PD has been current since January and my I-485 case is outside the normal processing time and I submitted my service request 3 weeks ago but there hasn't been any update yet. Dec 7, 2022 · During the immigration application process, your situation may suddenly change in a way that makes you need to hear back from the U. While RFEs are generally processed within 60 days, a backlog at the USCIS office where you filed your application could lead to a delay in the review of the The public reporting burden for this collection of information is estimated at 0. 2 USCIS has prioritized the timeliness of service request responses, but the agency has not uniformly focused on the quality of responses. Has anyone gone through delayed RFE response? Is this normal? Jan 18, 2011 · If you have previously initiated a service request, please wait 30 days to receive a response before notifying USCIS again. Eastern. 1. Mr. gov I sent a e-request and got the following answer The status of this service request is: U. You may file your request for Premium Processing Service with the applicable benefit request. I already have my combo card but need some help with this message if it means good news to follow. I-134A, Online Request to be a Supporter and Declaration of Financial Support I-589, Application for Asylum and for Withholding of Removal I-730, Refugee/Asylee Relative Petition May 14, 2024 · If you do not receive a decision on your motion within that time, you may contact the USCIS Contact Center at 800-375-5283 and ask for a “service request. 4. These times indicate In certain instances, USCIS may send a document to you through the U. Apr 3, 2022 · response received previously, it should explain in comments why it believes that the prior response needs further review. 50 hours per response, including the time for reviewing instructions, gathering the required documentation and information, completing the application, preparing statements, attaching necessary documentation, and submitting the application. I called up and was told they will not escalate anything until 3 unanswered service requests. Reg. That's is our right! If we dont have service request, our cases are dormant in their stacked piles of cases. Authorities. S. There are no published processing times and you have not waited 6 months We cannot help if there is no published processing time for the form type, and less than 6 months have passed since you filed your form with USCIS and submitted a case inquiry to USCIS. Context: USCIS requested RFE (screenshot below) on my I-485 GC filed through my wife (a US citizen now) back in December to which my lawyer responded with our joint tax return and I-864. Our online FOIA request service is the fastest, most convenient way to request and receive records from USCIS. I submitted a second expedite request on November 7th under humanitarian reasons. Nov 11, 2024 · A: After submitting an expedite request with USCIS, you can follow up by calling the USCIS Contact Center (800-375-5283) to check its status after 15 business days. Enter Your Information We submitted 2 service requests to USCIS (one by the NVC and one by us) for our i129f application as it has been approved but not sent to the NVC in almost 4 months . Would USCIS adopt internally and publish for stakeholders guidelines that state processing goals for Form I-290B from initial receipt, through review for reopening and/or reconsideration, and /or transmittal to the AAO? 2 The public reporting burden for this collection of information is estimated at 0. You may also file the request for Premium Processing Service after you file the applicable benefit request, as long as USCIS has not made a final decision on the request. We consider all expedite requests on a case-by-c We would like to show you a description here but the site won’t allow us. This is the repsonse I got: "Due to workload factors not related to your application, USCIS anticipates a delay in completing your case. I tried emma online but she was no help, couldn't get anywhere with her and was not able to get a live rep. Oct 20, 2016 · Hi everyone, I filed my AOS on January 28. If the RFE is complex, include a table of contents or document your answer with exhibits. Feb 7, 2022 · to all: We need to raise a service request if we dont hear anything from USCIS after 60 days of RFE submission. Feb 26, 2025 · When USCIS serves an RFE by ordinary mail, an RFE response is timely if USCIS receives it no more than 3 days after the prescribed period. The update in the uscis site seems confusing. You will get an email with the details of the expedite request. Yes, if there is no fee or we can waive the filing fee for the underlying petition or application itself, you may request a fee waiver for a related appeal by filing Form I-912 Authorities. Here are some common questions related to expedite requests: 2. • Any service request referral number, if a service referral on a pending case is taken . Time lapsed: 7 months and still waiting. Here's how you know U. Feb 18, 2025 · If your benefit request is still pending with USCIS and you have not yet received a final decision notice or USCIS-issued document, and Then; You received a Request for Evidence (RFE) or interview notice: Provide the following in response to the RFE or at the interview: A letter explaining the change requested; and The public reporting burden for this collection of information is estimated at 0. Mar 21, 2021 · Another example of an expedited response to a service inquiry. ” For context, it’s been almost 3 months since my marriage green card interview at the San Diego Field Office. When you submitted the SR, how many SR, when you get the response, when you get the corrected form, to whom you spoke etc. Requests Using Form G-639 May 2, 2025 · Make Your Request Online. 25, 2020, USCIS is no longer issuing recommended approvals. , I-765, for the application(s) that they would like to verify are pending. Sep 1, 2016 · Unless they changed it after Aug 12, 2016 i don't see how that is true. After Submission: What to Expect Once your service request is sailing in the USCIS system, what next? Timeline and Tracking Your Request USCIS provides The public reporting burden for this collection of information is estimated at 0. Because many factors impact the processing time – and to better manage our limited resources by allowing staff to focus on adjudicating cases rather than responding to inquiries – we allow inquiries for cases that are taking longer than the time USCIS took to complete 93% of adjudications. -California Service Center: csc-ncsc-followup@dhs. Provide accurate details and clearly state your concerns or the issues you're facing. , case outside normal processing time, non-delivery of card). thanks Authorities. Step 2: If more than 15 days have passed since you contacted the NCSC and the issue has not been resolved or explained you can email the proper USCIS Service Center to check the status of your case. Our toll-free number is 800-375-5283 (TTY 800-767-1833) and our hours of operation are Monday to Friday, 8 a. You may receive a notice that is a Request for Evidence (RFE), Request for Additional Information (RFI), or Request for an Original (RFO). vwzcshualytyyoffhvroewnxoonznstzydylfwdxcddizhgiyyhz